All items are shipped within business days. The serial number provided does not match the previously selected product. Item is from a Pet and Smoke Free Home. If the product turns off , continue on to the next step. Estimated on or before Sat. This item may be a floor model or store return that has been used. How does HP install software and gather data?

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Rate List HP Cartridge

Back to home page. If the power module part numbers do not matchreplace the power module. This product was sold by a reseller. Move the power module to another room, and then plug it into a wall outlet in that room. Go u640 the How to Buy HP page to buy the replacement power supply for your product.

U640 has been exchanged: See your browser’s documentation for specific instructions. Add to watch list.

We are unable to determine your warranty status for the product and serial number provided. If the power module part numbers matchcontinue to the next step.

For additional information, see the Global Shipping Program terms and conditions – opens in a new window hpp tab. Press the Power button to turn on the product. Move the power cord to another room, and then plug it into a wall outlet in that room. This process can take several minutes depending on the number of warranties being checked.


If you connect to your product wirelesslyproceed to the step to Turn the product off and then on. This document applies to the ‘Turn Power Off then On’ message only. All items are shipped within business days.

Unable to determine warranty status. This page requires Javascript. If the product does not turn on by itself, press the Power button to turn it on.

Be the first to write a review. If the power button does not respond and your product will not turn off, proceed to the step to Reset the product.

Javascript is disabled in this browser. Service the product Service or replace your HP product if you completed all preceding steps.

To see if your product is still under warranty, go to the warranty check website http: Power cord Disconnect the power cord from the rear of the product.

Europe, Middle East, Africa. Dec 26, Relocate the power cord yp power module to another room Click the Plus sign next to the type of power connector your product uses, and then follow the j604 to relocate the power cord or power module. If the product turns offthe source of the problem is the wall outlet. If the error message does not displayskip to hl step to reconnect the data cables and devices.


HP Officejet J All-in-One Printer | HP® Customer Support

Any warranty support needed would be completed by the third party that sold the product. Check the power connections Follow these steps in the order provided to make sure that the power connections between the product and the power source are secure. Payment is expected within 2 days of auction end. Determine if the product uses a power cord or a power module as the power supply If the power supply is a cord with bp connections at each end, the product uses a power cord.

You might also need a new power strip or surge protector. Product sold without warranty: