This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Asia Pacific and Oceania. Sivaswami’s post on June 14, My computer installed the drivers and software ok and the test operates the scanner, but simply stops at the WIA and twain check stages. They usually have them listed with downlaods for a paricular series. It always scans 8.

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The transparency adaptor is just large enough to np you scan two 35mm slides or two frames of 35mm film at a time, which makes using it more of a chore than I’d be willing to deal with for more than a few slides or frames in any given scanning session.

HP Scanjet G3010 Not working after Windows 10 Upgrade

Posted on Aug 21, Be the first to answer. To assist you better, please provided us the information below: Posted on Apr 05, Be the first to answer. No software or drivers are available for this product with the selected operating system.

The G’s speed at scanning prints is far more tolerable; it took from 7 to 49 seconds for a prescan and 20 to 40 seconds for scanning a 4-by-6 at resolutions of to ppi.


Some older Scanjet products have limited, basic feature software support rwain based on customer demand and the continued evolution of technology standards. This could take up to 3 minutes, depending on your computer h3010 connection speed. Modify your browser’s settings to allow Javascript to execute.

Driver and software types. Nyima Yonten Replied on June 9, Full feature drivers or Full solutions are larger file downloads.

Its optical resolution of 4, gp per inch ppi was almost unheard of in a flatbed scanner only two years ago and is still an unusually high resolution for the price. This isn’t to say that the G can’t do other kinds of scanning as well. Please give me solution to enable me to use the scanner.

I managed to fix the issue s in the end. Answered on Aug 09, My contention is When the scanner was working perfectly with WIndows 7 over last 3 years, By upgrading to Windows 10 why should be made to buy extra software which neither HP nor MicroSoft guarantees.

So I looked at this same section in Windows 7. You can change the settings for a given scan as needed or change the defaults.


Use a USB cable connection. Modify your browser’s settings to allow Javascript to execute.

To install the driver, you must connect the product to the computer using a supported connection type. However, the test failed on the HP Twain stage, even after a reboot.

Dear Niyma Yonten Thanks for your response.

HP Scanjet G Not working after Windows 10 Upgrade – Microsoft Community

Didn’t find what you were looking for? Thank you for twqin patience. Select an operating system and version to see available software for this product. Les Dickinson Level 3 Expert Answers. Just select your operating system after going to the link: The list of all available drivers for your product is shown above.

News stories provided by third parties are not edited by “Site Publication” staff. Tuesday, January 9, Cindy Wells Level 3 Expert Answers. In reply to Nyima Yonten’s post on June 14, But what the G does best is scan photographic prints, at both reasonable speeds and reasonably high quality.