Modify your browser’s settings to allow Javascript to execute. Scanning specifications Image editor included. This might take a few minutes. How does HP install software and gather data? In the software application you are trying to print from, click File and then click Print.

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Do not touch or clean the nozzles. Select your operating system and version. This product cannot be identified by Serial Gp alone. If an alignment page does not printthe issue is resolved. Clean the cartridge contacts Follow these steps to clean the cartridge contacts. Europe, Middle East, Africa. Print speeds Print mode.

My HP Photosmart C printer prints a test page everytime – HP Support Community –

Javascript is disabled in this browser. HP Photosmart C3 series. Place the cartridge on a clean sheet of paper with the cartridge nozzles facing up. See your browser’s documentation for specific instructions. The left cartridge shows missing lines and a streaked bar – the cartridge is not functioning properly. This product has been exchanged for a new or refurbished product. Print a self-test page If the Print in grayscale option is not the problem and the print cartridges are not low on ink, print and evaluate a self-test page to determine if the cartridges or printer is causing the problem.


HP cannot guarantee the quality or reliability of non-HP or refilled cartridges.

HP Customer Support – Software and Driver Downloads

Your diagnostic page may not look exactly like the picture below, but the right and left cartridges will print in the same areas of the page no matter which cartridges are installed. Europe, Middle East, Africa. This topic has been archived.

Recommended operating conditions Recommended operating conditions. Contact HP Support to schedule a repair or replacement. Includes Japanese language operating systems. Javascript is disabled in this browser. Javascript is disabled in this browser.

Issue A cartridge alignment page prints every time you turn the product on or off, or start a print job. Asia Pacific and Oceania. Introduction A self-test report provides useful information on several aspects of the printer, including the print cartridges.

Check the Print in Grayscale setting. Tap water might contain contaminants that might damage the cartridge.

Printing a self-test report. HP has scanned your product but currently has no suggestions for driver updates. To ensure the highest-quality prints, the product performs an automatic alignment process when you setup the product for the first time, and when you replace the cartridges as part of normal maintenance. The outside of the product might not look the same as your product, but the steps are the same.


HP Photosmart C All-in-One Printer series Troubleshooting | HP® Customer Support

Lower the cartridge access door. If there were no defects on the diagnostic page, the cartridges and printer are probably working correctly. SVGA x monitor with bit color or higher. Service or replace your HP product if you completed all preceding steps.